Testimonials
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![]() On Saturday October 13th Mr. Anglin and Mr. Keller delivered and set a grave stone for me at Damascus Cemetery outside of Lindale. I understand from Bobby Cathey at Austin Memorial that these two men work for you. I wanted you and them to know how much their care, precision, and demeanor were appreciated. The decedent’s sister, Jane Bateman, was there with me. On the short drive back to her home, she agreed with my observations. It was unexpected, and in my 68 years of life experiences, rare these days, to see two workers take such pride in doing such a superb and precise job. At all times they both displayed appropriate respect for where they were and what they were doing – in the presence of family. Both Jane and I were impressed at their thoughtfulness – taking square cuts of grass from our stone sight, looking for sunken or bare spots in the area, and placing turf with care so that with a little rain, the grass might take root before the first freeze. For whatever reasons, the marking of the double grave site by the cemetery committee was not done or was no longer visible. After patiently waiting to get the OK on location via telephone, we watched them quietly go about their job. They measured and re-measured at each step along the way. They checked for levelness at various steps in the process and made adjustments, followed by rechecking. I believe Mr. Anglin is the gentleman I spoke with most. He answered all my questions. It was quite educational actually. When finished, he volunteered clear instructions on cleaning the stone – what to use, what never to use. My loss is still very palpable. These 2 men made this occasion less grief filled, and I am very grateful to them. ![]() Posted By: Stephanie |
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![]() headstone came out perfect! I am an only child and I obsessed over everything but he was patient with me & my mom. We first used this company 33 years ago when my grandfather passed away & we will always use them in the future. As a matter of fact, Bobby knows what type of headstone I want! ![]() Posted By: David |
![]() Thank you so much. ![]() Posted By: Judy |
![]() • You took the initiative to modify the layout I submitted to better match my dad’s marker • You provided visual renderings • You not only paid attention to my request for symbol options, you submitted them for my review • Colonial’s guarantee ![]() Posted By: JT |
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![]() | ![]() When we ordered it, we asked that it be delivered before we left on a trip to Virginia, hoping for an approximate date of August 25th. I was pleasantly surprised when David called to say it was ready to deliver on July 26th. He very patiently worked out a time that worked for me, and was kind enough to take the time to email me a picture of the headstone, taken on his truck. I was very anxious to see how it had turned out. On the 31st, we did not have to wait very long for him at the cemetery because he went out of his way to arrange his schedule to make things easier for me. I appreciated that so much, and was so pleased to meet him and watch him work. He was friendly and cheerful and took great care to see that everything was done just right. The extra vases we had ordered for my parents headstone were not on that work order, but he told me that he would make sure that they were delivered and put in place soon. David is dedicated to doing an excellent job and he is a wonderful representative of your company. My sister and her grandson were with me at the cemetery and Rhys, at age 5, was very impressed with the tall man, the big truck and the whole operation. I feel certain that long after I am gone, my grand nephew will remember that day and feel like he had taken part in something that will be there forever. David took a moment to help Rhys onto the back of the truck for a picture, shook his hand and told him to 'keep up the good work!' What a great role model for a little boy! I did send pictures and an update last week to Blake Henderson, who was also very pleasant and helpful, but he did not see my email until this morning. Thank you to your company and it's employees who touch peoples lives in such a special way. ![]() Posted By: Wandine |
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